S&S Auto SMS Opt-In Policy

S&S Auto offers customers the option to receive text message updates regarding their vehicle's service status, appointment reminders, and estimates.

How We Gather Consent:

• In-Person/Drop-Off: Customers may opt-in by signing our digital or physical repair order intake form, which includes a clear checkbox explicitly granting permission to receive SMS updates.

• Online Inquiries: Customers utilizing our website's Contact form may check an opt-in box to consent to SMS communication regarding their inquiry.

• Verbal Consent: If consent is provided verbally over the phone, our service advisors will manually record this preference in our shop management system.

Record of Consent: All opt-in preferences are timestamped and securely logged within our customer relationship management (CRM) and shop management software. Customers may revoke this consent at any time by replying "STOP" to any message.